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Why Hire Us?

Why Hire Us?

With so many hardwood flooring companies around, finding the best company can be a daunting task. How can you tell the difference between them all? Our standards of workmanship, integrity, and knowledge are unsurpassed. Our showroom is Durham’s first and still only hardwood flooring store.

  1. Customer Satisfaction
    Your satisfaction is our number one priority and that has served us well. Most of our business is generated the old fashioned way ##through customer referrals and repeat business. We pride ourselves on the personal relationship that we have with our clients. From your starter home. to your retirement condo, and every house in between, we are YOUR flooring contractor.
  2. Hardwood Flooring Is All We Do.
    A lot of flooring companies deal in all types of floor coverings, with wood flooring being only one of a multitude of products offered. Usually the hardwood flooring work is sub-contracted out to a second party. We do not use any sub-contractors. By concentrating on wood flooring exclusively, we ARE the wood flooring experts.
  3. Dust Containment System
    The amount of dust created during a flooring job is probably one of the biggest concerns of our customers. You?ve probably been more than a little worried about this when making the decision to refinish your floors. This was a huge problem that had plagued our industry for decades. However, thanks to our virtually dust free sanding process, those days are now over. All of our refinishing equipment is set up on the most advanced dustless systems available. Some companies charge extra to use their dustless systems due to extra set up time and equipment maintenance. However, we do not pass any of this additional cost to you. We consider the health of our employees and the cleanliness of your home priceless.
  4. We have a team of fully trained hardwood flooring professionals on each and every job.
    Our employees have an average of 9 years of employment with Accent Hardwood Flooring, Inc. We offer extensive technical training, including schools sponsored by the National Wood Flooring Association. Our tradesmen are in company uniforms, driving company trucks. Our owner or foreman is on site daily. This helps to reduce any possible communication problems and provides you with a sense of comfort in having a constant contact available to you at all times. Upon completion of your project, our foreman inspects your floor to ensure that the work meets our standards of quality.
  5. There Are No Hidden or Extra Charges.
    Our quotes include everything necessary to complete your flooring project, no if’s, and’s, or but’s. Our experience allows us to stand behind our firm quotes, with no “extra” fees.
  6. We Show up on Time.
    Many contractors have the terrible reputation of being late and not seeming to care about it. We understand that your time is at a premium, which is why we stress punctuality as one of our highest priorities. From our initial appointment for your estimate, to the completion of your project, we are there and on time.
  7. We’re Fully Insured.
    We have full Liability and Workers Compensation Insurance. While we never foresee any problems, should an accident occur, your valuable property is protected. Please feel free to inspect our policies or our General Liability and Workers Compensation Certificate. Any time you have workers in your home or business, protect yourself and make sure that they are covered by their own insurance policies.
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